Support

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How do I check my order status?

You may check your order status by logging into your account.

How do I get a copy of my invoice?

You can obtain a copy of your invoice by logging into your account.

Cancelling an Order

No cancellation is allowed after your order has been shipped.

How can I get technical support for my product?

For assistance with your product, please email your enquiry to us at support@netsource.sg.

What is your privacy policy?

Click here to view our privacy policy.

What payment method is accepted?

We accept Paypal, Telegraphic Transfer and PayNow (for Singapore).

How will my order be shipped?

International Shipping: DHL and FedEx.
Local delivery: Miles n Molanders.

Packaging

Sealed Box packaged securely with at least 2 inches of padding on all sides.
Electronic components will be placed in anti-static bags to prevent electrical damage.

Has my order shipped?

Shipments are usually dispatched in 5-7 working days after received payment for ready stock. You may also check the order status by logging into your account. We will also send you an e-mail when your order has shipped.

What is your return/exchange policy?

Netsource will like you to be satisfied with your purchase. Your happiness is our highest priority.
In the event, you received a faulty or defective product, please email us at support@netsource.sg.