Hewlett Packard Enterprise (HPE) Datacenter Care Service is HPE’s most comprehensive support solution tailored to meet your specific data center support requirements. It offers a wide choice of proactive and reactive service levels to cover requirements ranging from the most basic to the most business-critical environments. HPE Datacenter Care Service is designed to scale to any size and type of data center environment while providing a single point of contact for all your support needs for HPE as well as selected multivendor products.

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.